If yous're having bug using the Messages app on your Android device, the post-obit troubleshooting solutions should assistance fix the problem.

Why Is the Messages App Not Working?

You might run across bug texting if the Messages app is outdated or has bugs. Issues with your data program or net connectedness can also interfere with MMS and RCS messaging. Make certain you have an active data programme or data connexion.

Outdated operating systems, low device memory and storage, cellular service outage, and bug with Google Play services can crusade problems with the Messages app.

Note: The steps in this tutorial may vary based on your device'due south model and operating system version.

1. Force Close and Reopen Messages

Manually force-quit the Messages app to terminate it if information technology'southward unresponsive or some features aren't working. Your phone will launch Letters on a fresh start when yous reopen the app.

  1. Tap and hold the Letters app icon and tap the info (i) icon to open the Messages app menu.

Alternatively, go to Settings > Apps & notifications > App info (or See All Apps) and select Messages.

  1. Tap Force Terminate and select OK on the confirmation prompt.
  1. Select Open and endeavour sending a text to confirm if the Messages app is functional.

2. Shut Unneeded Applications

Applications volition run slowly if your device is low on retentivity. If Android Messages keeps crashing or won't open, close all apps you aren't using. That'll help gratis up valuable organisation memory for Letters to run smoothly.

Swipe up from the bottom of your screen and swipe up on the app you want to close. To close all apps simultaneously, swipe from left to right through the app previews, and tap Articulate All to close all apps.

Reopen Messages and bank check if you tin can text properly. Suppose the problem continues, clear Messages' temporary files and app information and try once again.

3. Fix Letters equally Default Texting App

If at that place's more than ane SMS app on your phone, make sure Messages is your default texting application.

Get to Settings > Apps & notifications > Advanced > Default apps > SMS app and select Messages.

4. Clear the Messages App Cache

After force-closing, delete the app'southward cache data and endeavour again if Messages yet isn't working.

Open the Letters app menu (Settings > Apps & notifications > App info > Messages), select Storage & cache, and tap Articulate Cache.

Open Messages and cheque if it works correctly. Otherwise, articulate the app's information.

Select Articulate Storage and tap OK on the confirmation prompt.

Deleting Letters' data will factory reset the app'south settings—spam protection, smart suggestions, fast reply, etc. but won't delete text messages.

5. Update the Messages App

You might encounter bug sending or receiving texts if the Messages app version on your device is buggy or outdated. Head to the Google Play Store and update Messages to the latest version.

Open Messages page on the Play Store, select Update, and reopen the Letters app once the update completes.

vi. Downgrade or Uninstall Letters Updates

If Letters stopped working after updating the app, the version you installed is most likely unstable, bug-ridden, or incompatible with your device. Sideload an older/stable version of the Letters app from reliable third-party APK download websites until Google fixes the bug on the new version. You can also roll back an update directly from the Play Store.

Open Letters page on the Play Store, select Uninstall, tap OK on the prompt, and open Messages when the uninstallation is consummate.

7. Update Google Play Services

Google Play services are crucial to the operation of Google apps and services in Android. Letters and other Google apps may malfunction if Google Play services are outdated. Head to the Google Play services page on your device and install whatsoever available update.

  1. Open up the Settings app, select Apps & notifications, and select App info or See All Apps.
  1.  Tap the three-dot card icon in the superlative-correct corner and select Show system.
  1. Select Google Play services.
  1. Expand the Avant-garde drib-down bill of fare, scroll to the "Store" department, and select App details.
  1. Tap the Update push and open the Messages app once updated.

8. Costless Up Storage

The Android Messages app saves SMS and MMS messages on your device'south internal storage. Low storage can mess up your device'southward messaging functionality. If y'all tin't send or receive messages, verify that your device has at least ten% of your device's total storage available.

Launch the Files (or File Manager) app to check how much gratuitous space your device has or from the Android Settings carte.

Open the Settings app and select Storage to run into a preview of the free internal storage on your device. Select Complimentary Upward Space if your phone is low on storage space.

Yous'll be prompted to delete duplicate files, old screenshots, blurry photos, large files, unused apps, and other unneeded storage-consuming files. Follow the recommendations on the folio to costless upwardly space on your device.

ix. Reboot Your Telephone

Press and agree your phone'southward power button and select Restart on the power menu.

Once your phone is on, open up the Letters app before any other awarding—specially if yous have a low-memory Android device. That style, your device will have enough memory to run the Messages app smoothly.

10. Reinsert Your SIM Card

Google warns that Android may fail to transport or receive letters if your SIM card is improperly inserted or aligned incorrectly in the SIM port. Shut down your phone, remove your SIM card, reinsert it to the SIM port, and power on your phone.

11. Update or Downgrade Your Phone

Software bugs at the operating system (OS) level can also ruin the functionalities of congenital-in and 3rd-political party applications in Android. Connect your phone to a Wi-Fi network and follow the steps below.

Open Settings, go to System > Avant-garde > System update, and tap Check for update to install the latest Android Bone version.

Sometimes, a new update introduces bugs on your device. If the problem with the Messages app started after updating your phone, downgrade your device's Bone to the older/stable version.

Contact Your Cellular Carrier

The problem is probably network-related if you lot however tin can't send or receive texts via the Letters app after trying these troubleshooting fixes. Contact your network provider or cellular carrier to report the problem.